Reference

Privacy Policy for Your trand4d Account

Live Baccarat sessions, Pyramid Bonanza rounds, Aviator activity and wallet checks create account data, and this Privacy Policy explains how we use it at trand4d.

DANA data useOVO account checksGoPay wallet recordsQRIS receipt handlingDevice login checks
trand4d Privacy Policy for Your trand4d Account
CONTACT PATHS

How You Reach Our Privacy Desk

Privacy questions should reach a team that can see your account status without asking you to repeat private details in public chat. Our support desk is available 09:00-23:00 WIB through live chat and email, and we handle privacy cases separately from general lobby questions. Before we change account data, we may ask you to confirm your registered mobile number, recent login device or a DANA, OVO, GoPay or QRIS reference.

Team online

Live chat privacy handoff

Start in live chat between 09:00 and 23:00 WIB and ask for a privacy handoff. We will move the case away from open chat details, confirm your account step, then tell you what data is needed.

Email privacy request

Email [email protected] from the address on your account when you need access, correction or deletion review. Include your username, registered mobile number and the payment rail involved, such as QRIS or DANA.

Account device check

Use Account > Security > Devices to see recent device activity before contacting us. If a login looks unfamiliar, send the time, device label and channel used so we can check related privacy logs.

DATA HANDLING

Six Ways We Handle Your Data

A privacy policy is useful only if it matches the way the account actually works. We connect personal data to clear purposes: registration, login checks, wallet reconciliation, service messaging, cookie settings and…

Account registration data

When you create an account, we collect details such as username, mobile number and email so you can log in and receive account messages. We use that data to manage identity checks, not to sell contact lists.

Wallet and receipt records

DANA, OVO, GoPay and QRIS payments create references that help us match your wallet balance with the payment rail. Support may ask for a receipt time or code when your privacy request involves wallet data.

Cookies and device signals

Cookies help us remember login state, language choice and session safety. Device signals such as browser type, IP area and failed login attempts help us detect unusual access without reading personal files on your phone.

Game activity data

Live Baccarat, Super Bingo, Mega Fishing and slot-feature rooms create play logs tied to your account. We keep those records to resolve disputes, calculate balances and meet lawful record duties where they apply.

Retention and deletion

We keep account data only as long as needed for service, security, payment records or legal duties. If you request deletion, we check which records can be removed and which must stay for audit reasons.

Change and access requests

You can ask what personal data we hold, correct a wrong mobile number or update an email address. We verify the request first, usually with your registered contact and a recent account action.

Privacy Questions Before You Join

Before you open an account, you may want to know exactly what happens to your personal data after registration, payment and gameplay. These answers focus on the privacy choices you can make, the records we keep, and the contact steps we use when you ask for access, correction or deletion. They apply to the account and wallet flow on trand4d.club.

We ask for account details such as username, mobile number, email and login credentials. We use them to create your account, verify contact points, protect access and respond when you raise a privacy request.

Yes. When you use DANA, OVO, GoPay or QRIS, we record payment references, time stamps and wallet matching results. We use those records for balance checks, support cases and lawful record duties.

Yes. Email [email protected] from your registered email or contact live chat from 09:00 to 23:00 WIB. We verify your identity first, then explain what account data we can provide.

Contact support and tell us which field is wrong. We may ask for your registered username, recent device activity or a payment reference before changing contact data, because corrections affect account access and privacy notices.

We collect signals such as device type, browser, IP area, login time and failed attempts. You can check Account > Security > Devices to compare recent activity before asking us to investigate.

Yes. Game activity data, including Live Baccarat table logs and Aviator round records, may be tied to your account. We use it for balance accuracy, dispute checks and account security review.

You can request deletion by email or live chat. We check which data can be removed and which records must remain for payment, security or legal duties, then reply with the result.